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harris lifetime care plan

Terms & Conditions

Harris Lifetime Care Plan, Terms & Conditions

I Term:

The term for this agreement begins on the date of purchase and continues for the lifetime of the original purchaser.

II Coverage:

This agreement covers the repair or replacement of the covered product in the event of a loss of stones if the loss is due to a defective mounting in the setting. Covered repairs include soldering; repairing broken, bent, or worn prongs or mountings; resetting stones; knots, kinks, broken links, broken or lost earring posts or back; stretched or broken pearl strands. Ring resizing when able to be done (excluding eternity bands). A cosmetic rhodium plating shall be provided every other year from the date of the purchase of this agreement.

III Limit of Liability:

The maximum amount that we are obligated to pay under this agreement shall not exceed 80% of the final retail price of the covered product excluding sales tax. If the item was not originally sold by Harris Jeweler, retail price cap will be determined at the time the plan is purchased. Our obligation shall be fulfilled and this agreement terminated if the covered product is replaced if a store credit is issued to you, or if we offer reimbursement but the offer is refused and you elect to retain the covered product.

IV Cancellation:

You may cancel this agreement for any reason within 30 days as long as no plan benefits have been used. If you cancel this agreement after 30 days of receipt of this agreement no refund will be given.

V Not Covered:

This agreement does not cover loss or damage from: (A) misuse, accident, abuse, introduction of foreign objects into the product, tampering with prongs, bezels, or other elements designed to secure a diamond or gemstone, unauthorizing modifications or alterations, unauthorized repairs and/or parts not from Harris Jeweler, (B) rust or corrosion, fire, burglary or theft, perils of nature (C) water damage, chlorine or chemical exposure (D) pre-existing conditions that occur prior to the effective date of this agreement (E parts of labor covered by a manufacturer’s warranty (F) damage not reported prior to the expiration of the term of this agreement (G) flays in gemstones (H) unknotted pearl strands, (I) damage covered by another insurance policy, warranty or service plan.